A single platform for your entire staff.
A community you can rely on.
Allowing you to bill recurring services, one time charges, referral credits, self-expiring discounts and charges, reconnect fees and more.
A network agnostic method of provisioning services through the Powercode BMU or Procera Networks Real-Time Enforcement device.
Keep track of and define all equipment deployed at customer locations, network locations, warehouses, trucks and more.
Give customers a way to manage their account, pay their bill, open tickets with your support group and more.
Build and define schedules for any number of installers or service technicians for day by day, week by week or month by month.
Get the fuller list of features on the Powercode Software here.
I'm able to concentrate on building out infrastructure and/or getting new customers! Powercode handles the rest!
We fully attribute our success in our area over our competitors to our decision to invest in Powercode.
From the start, the team worked with us to plan a successful implementation, learn the software, and migrate our data in a few short weeks.
Now that I have Powercode I feel like the business is more 'self run'
... the switch to Powercode was made and streamlined all internal daily processes to a unified product to establish company growth.
We would gladly recommend Powercode to anyone who is looking for a well designed, well run and well supported solution for their business.
Powercode has become an integral part of the network infrastructure - both hardware and software - of IDS.
We offer several secure payment gateways allowing you to customize your payments vendor based on existing business practices.
Choose from over 60 built-in reports or use our custom reporting tool to create and save your own tailored reports.
Powercode integrates with third-party applications that extend the functionality of Powercode.
Graphic view of Technician’s location and schedule via a live view or multi-day view.
Track existing inventory including whom it is assigned to and where it is located. Powercode also offers the ability to track Return Merchandise Authorizations (RMA).
View your technician’s scheduled time and availability. Edit Technician schedules individually or as a group.
Seamlessly route inquiries created via email, web-forms and phone calls into our simple, easy-to-use, multi-user, web-based customer support platform.
Perform real-time monitoring of your equipment and hardware. Powercode keeps an eye on performance and uptime, so you’ll know when they’re sluggish or overwhelmed, long before your users start calling.
Consolidate customer information in Powercode to help increase customer satisfaction and loyalty, giving more insight into your clients and customers while helping your employees make faster, better informed decisions.